Refund & Cancellation Policy
Refund Eligibility
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Full refunds are available for cancellations made at least 24 hours before the scheduled session.
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Cancellations made within 24 hours of a scheduled session are non-refundable.
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If a session is missed without notice (no-show), it is non-refundable.
Therapist Unavailability
If your therapist is unavailable at the scheduled time and fails to notify you, you are eligible for a full refund or a free reschedule.
Refund Process
Refunds will be processed to the original payment method within 5–7 business days. To request a refund, contact us at support@theraspace.pro with your booking details.